Privacy policy

Last Updated: September 9, 2026

At Paws By Mehdi, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By using Paws By Mehdi and our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

Information You Provide

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

Payment Information

Payments are processed through our third-party payment providers.

Paws By Mehdi does not directly store your full payment card information on our servers. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Referring website
  • General usage and interaction information

This information helps us understand how visitors use our website and improve our store.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfill your orders
  • Deliver products to you
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions
  • Communicate with you about your orders
  • Send marketing communications where permitted and where you have provided appropriate consent
  • Analyze website performance and customer behavior
  • Comply with applicable legal requirements

We only use information for legitimate business purposes and as permitted by applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to help provide and improve our services.

These technologies may be used to:

  • Keep your shopping cart functioning
  • Remember your preferences
  • Understand website traffic
  • Measure advertising performance
  • Improve website functionality
  • Provide relevant marketing and advertising

Third-party services, including advertising and analytics providers, may also use cookies or similar technologies in connection with our website.

You can adjust your browser settings to manage or disable certain cookies. However, disabling cookies may affect some website functionality.

4. How We Share Information

We may share necessary information with trusted third-party service providers that help us operate our business.

These may include:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and delivery providers
  • Order fulfillment and dropshipping suppliers
  • Website analytics providers
  • Advertising and marketing platforms
  • Customer support providers
  • Fraud prevention and security services

For example, when you place an order, information necessary to fulfill and deliver that order may be shared with the relevant fulfillment or shipping provider.

We do not sell your personal information as a business practice.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, or business.

5. Third-Party Services

Our website may contain links, integrations, or services provided by third parties.

These third parties operate under their own privacy policies and terms. We are not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New products
  • Special offers
  • Promotions
  • Store updates
  • Other relevant Paws By Mehdi content

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your order.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Meet legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable law

To make a privacy-related request, contact us using the information below.

Email: irtazamehdi.iub@gmail.com

We may need to verify your request before completing it to help protect your information.

10. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide personal information without appropriate consent.

We do not knowingly collect personal information from children for the purpose of operating our services.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Paws By Mehdi
Email: irtazamehdi.iub@gmail.com
Website: Paws By Mehdi