Last Updated: September 9, 2026

At Paws By Mehdi, we work to make sure your order reaches you safely and on time.

1. Shipping Coverage

We currently ship orders to customers within the United States.

2. Shipping Cost

Free standard shipping is available on U.S. orders over $50.

For orders under $50, applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

3. Processing Time

Most orders are processed within 1–3business days after payment is successfully received.

During holidays, promotions, or periods of high order volume, processing may take slightly longer.

4. Delivery Time

Our estimated standard delivery time is 4–8 business days after your order has been shipped.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, holidays, incorrect address information, or other circumstances outside our control.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking information.

You can also use our Track My Order page to check your order status.

6. Incorrect Shipping Information

Please make sure your shipping address is accurate when placing your order.

If an incorrect or incomplete address is provided, please contact us as soon as possible. We cannot guarantee that the address can be changed once the order has entered processing or shipment.

7. Delayed or Missing Orders

If your order appears to be delayed or has not arrived within the expected timeframe, please contact us with your order number so we can help investigate the shipment.

8. Contact Us

For shipping questions, contact:

Paws By Mehdi
Email: irtazamehdi.iub@gmail.com

When contacting us about an order, please include your order number so we can assist you more efficiently.

🐾 Thank you for shopping with Paws By Mehdi!

We appreciate your trust and look forward to bringing quality pet essentials to you and your furry family members.